Refund policy

  1. Since Contact Lenses are personal hygiene products, they are not returnable nor refundable once sold.
  2. If you are unsatisfied with you purchase, please take a picture of the products and e-mail your compliant together with your name, order number contact number and the photo to Our customer service representatives will process and work out a solution to your case.
  3. In case of any disputes, Watery Eyes reserve the right of final decision on the order's eligibility for return or refund.